Oracle Fusion Order Management

                         O2C Cycle

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Create Sales Order: This is the initial step where the customer's order is recorded in the system.

Create Pick Wave: This step involves grouping orders together for efficient picking and packing.

Create Pick Confirm: This confirms that the items have been picked from the warehouse and are            ready to be shipped.

Create Ship Confirm: This confirms that the items have been shipped to the customer.

Create invoice: This step transfers the sales order information to the accounts receivable system for billing purposes.

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                             RMA type in Oracle Fusion

In Oracle Fusion, RMA (Return Material Authorization) related to Sales Orders typically involves managing customer returns. When a customer returns goods previously sold, it can be managed through the Sales Order RMA process. The RMA type in the context of Sales Orders reflects the reason for the return and how the return should be handled, whether it's a credit, replacement, or other form of resolution.

1. Return for Credit:

• This type of RMA is used when a customer returns a product and requests a credit for the returned item.
• The credit could be for the full or partial amount of the original sale, depending on the condition of the returned goods.
• The RMA process issues a credit memo to the customer, and inventory is updated accordingly.

2. Return for Replacement:

• In this case, the customer returns a product and requests a replacement.
• Typically, a new order is created to fulfill the replacement request, and the returned product is processed back into inventory.
• The replacement product is usually shipped to the customer, and the return is recorded against the original sales order.

3. Return for Restocking:

• This is used when the customer returns goods without a specific reason, often for inventory management purposes (e.g., excess stock, cancellation of an order before shipping).
• The returned goods are typically restocked in inventory and are available for resale.

4. Return for Refund:

• Similar to "Return for Credit," but specifically used in cases where the customer requests a refund of the full purchase price rather than a credit memo for future purchases.
• The RMA type generates a refund to the customer, typically through a payment method, rather than applying a credit to the customer's account.

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             Back-to-Back Order Type in Oracle Order Management

1. Back to Back Make

2. Back-to-Back Buy

3.Back to back Transfer